Introduction

Welcome to AgeWell. These Terms & Conditions govern your use of our services. By using our services, you agree to comply with and be bound by these Terms & Conditions.

Services

AgeWell provides domiciliary care, care homes, and transition homes for elderly individuals. Our services include personal care, medical support, and daily living assistance tailored to the needs of each client.

Eligibility

To be eligible for our services, clients must be elderly individuals requiring care and support. Assessment of eligibility will be conducted by our professional team.

Agreement

By availing of our services, you agree to the terms outlined in this document. Any disputes or issues must be addressed according to the procedures set forth herein.

Fees and Payment

  1. Service Fees: Fees for our services will be communicated to you upon assessment and will be detailed in your service agreement.
  2. Payment Terms: Payments must be made in accordance with the payment schedule outlined in your agreement.
  3. Late Payments: Late payments may incur additional charges as specified in your agreement.

Service Delivery

  1. Care Plans: Each client will have a personalized care plan developed by our professional team.
  2. Modifications: Care plans may be adjusted based on ongoing assessments and feedback from clients and their families.
  3. Termination: Either party may terminate the service agreement with prior notice as specified in the agreement.

Privacy

We are committed to protecting your privacy. Our Privacy Policy details how we handle your personal information.

Liability

AgeWell will not be held liable for any damages, injuries, or losses incurred while using our services, except in cases of proven negligence or misconduct by our staff.

Dispute Resolution

Any disputes arising from the use of our services will be resolved through arbitration in accordance with the laws of India.

Changes to Terms

AgeWell reserves the right to modify these Terms & Conditions at any time. Changes will be communicated to clients and will be effective immediately upon notice.

Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us at contact@agewellcare.in.